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Recruitment fraud and scam alert

Please be aware that Borouge has been receiving notices from candidates seeking clarification of job offers and recruitment propositions they receive. These job offers come from organisations or individuals who are falsely pretending to recruit on behalf of the Abu Dhabi Polymers Company (Borouge) or by people claiming to work for, or are affiliated, to Borouge. In return, they ask the recipients of the job offers to transfer a significant sum of money to pay for certain employment requirements such as visa, etc.

Please note that neither Borouge nor any of the legal organisations that recruit on our behalf ask for any money or payments from applicants at any point throughout the recruitment process. All the successful individuals who have been directly or indirectly provided with job offers from Borouge are always required to go through a formal recruitment process. All communications with this regard should originate from a verifiable Borouge email address (borouge.com) and not from an internet email addresses such as hotmail, yahoo or others.

What you need to do…

• Do not respond to unsolicited job offers from organisations or email addresses that you do not know or trust especially when you have not applied nor gone through any interview with Borouge yet

• Do not disclose your personal or financial details to anyone you do not know or trust or on a website you are not familiar with

• Be aware and look out for suspicious signs such as communications from non-Borouge email addresses, poor use of English and materials and requests for fees or money

As we extend our compassion to those who have been victimised or lost money in this way, Borouge cannot be held responsible for these scam actions.

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Job Details

BOR2404 - Network Engineer

Company Borouge Pte Ltd (Singapore)
Function Information Technology
Job Group Information Technology & Automation
Location Singapore
Contract Type Full Time / Permanent
Closing Date 19-Jul-2018
About the Job Reporting to the Team Leader, Infrastructure and IT, you will provide efficient and specialized technical level-2 support for network and telecom related complex incidents, request and problems by providing effective resolutions to guarantee their reliability and availability to maintain the smooth business operations and minimal downtime.
Key Accountabilities

Incident Management

• Perform 2nd line support for complex incidents, requests and problems of network and telecom areas via remote support. Needs to also provide 1st line of support as well as support in those areas as directed by the manager.

Problem & Supplier Relationship Management

• Fix problems reported for IT network and telecom systems from the client support team by performing root cause analysis thereby providing a permanent solution.

• Co-ordinate with registered 3rd party suppliers for the timely resolution of complex incidents and problems reported by 1st line of support.

• Liaise effectively with customers to ensure service meets required standards and expectations and all user related incidents and problems are addressed rightly.

• Examine the likelihood of possible security risks that can hamper Borouge systems and formulate appropriate remedial action to the chances of these risks

• Effective management of contracts, purchase requisitions and its related processes by ensuring that the required budget has been approved by the IT management and thereby follow-ups its optimal utilization during project implementation


Change & Configuration Management

• Perform the installation of network and telecom systems and their timely upgrades to ensure that the database systems are configured as per industry standards.

• Draft and subsequently maintain of network and telecom systems installation and support standards / procedures to be implemented organization wide.

Project Management

• Coordinate, lead and manage new developments from inception through the implementation specific to IT Infrastructure with the IT projects department by selecting the appropriate mix of skills to ensure complete delivery of new systems to fulfil the project objectives ; This includes scope of work, tender documents, bid evaluation, engineering, construction and commissioning.

• Establish, plan and implement the maintenance of network and telecom systems to ensure it is carried out in accordance with manufacturer recommendations.

Feasibility Study, System Landscape & Availability

• Identify new IT technologies related to network and telecom systems as per business strategy with technical justifications and propose its feasibility and implementation with initial cost estimates for adoption.

• Check all related activities to ensure effective implementation of the technology by liaising with other internal functions to ensure any changes to requirements are addressed and performed within timelines

• Provide technical guidance and input where necessary to inform decision making on issues such as feasibility studies, Security nonconformity for the procurement of new solutions or consultations.


About You

Knowledge


• Degree in Computer Science or equivalent.
• Good Knowledge of latest developments in of network and telecom systems (Cisco, WebEx, Call Center Management Solution etc.,
• ITIL V3 foundation certification is mandatory.
• ITIL V3 OSA (Operational Support and Analysis) is preferred.
• Excellent knowledge of network and telecom systems back-up and recovery scenarios.
• Sound knowledge of network program code performance tuning.
• Good command of English language (Reading, Writing, and Speaking).
• Knowledge in Systems, Data Centre, Back-up solutions.

Experience

• Minimum 8-10 years of experience in network and telecom systems and back-ups , preferably in a corporate multi-location production company
• Certification in CCNA, CCNP, and CISSP is a must, whereas other certifications are an added advantage.
• Awareness on ITIL processes like Incident management, problem management, and IT change management is a must.
• Hands on Cisco Network and WebEx performance monitoring and their necessary adjustments.

Skills & Attributes


• Advanced problem solving and investigation skills.
• Good in MS-Office applications.
• Strategic Planning on Telecom and Network design and capacity management.
• Self- learner of new technologies and solutions
• Sound knowledge of level-2 systems troubleshooting of systems.
• Excellent communication and interpersonal skills (with people at all levels).
• Requires accepting criticism and dealing calmly and effectively with high stress situations.

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph

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and Our Vision is to be the recognised leader in creative plastics solutions that

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